Monday, February 3, 2014

The Land Down Under (Pronounced: Unda)

I find myself back at the first class international lunge at the LAX airport awaiting another flight to the Asia Pacific region. This time, I'm off to Sydney Australia. I'm headed for a week of planning and regional sales kick offs. It will be good and well worth the effort to get there and back. Speaking of effort to get there.... I guess that's where this story begins.

In reality, this trip so far has been easy by my travel standards. Granted, I'm only four hours in and on my first layover sitting in the first class lounge eating great food while awaiting my boarding on the new Airbus double decker mega plane. While I'm not in business class, I'm still in premium economy on the upper deck of the plane so I can't complain (much).


Getting to LAX for the connection was easy. Getting through security, however seemed to be my first hurdle. The line was worse than anything I've seen at Disneyland


If you look to the upper left corner of the picture you'll see that the lines take a left and then continue to snake. What was worse, is that the longer you stood in line and thus the further you snaked your way through, the temperature seemed to increase. My thoughts reflected on Dante's 'Inferno' and the nine levels of hell you had to pass through to get to paradise.


While deep in my thoughts wondering which level of hell I was in with each turn of the line, something wonderful happened. It turned out that the crowd was so large that the security team was ushering families out of the main line and into a special short line. There was a large family in front of me that was selected to join the 'happy line'. The guard opened the ribbon liner dividing the lines and ushered them into the short line. Here's where the magic happened. I was wearing my headphones looking like there wasn't a thought in the world going through my head when the guard gave me this look like, "Dude, keep up with your family or you're going to get left behind."

Ok, it's time to make a choice.

Option A: Explain that I'm not with them and continue snaking through hell

Option B: Give a smile and a nod and embrace my new family

Anyone who has read of my earlier travels already knows the answer. I now have a wonderful new family with whom I bonded during our very short stay in the security line. After all, travel is all about the law of averages so if you want to end up in an average or even good place you have to take advantage of the openings as they come.

The flight itself was terrific. Qantas puts on a good flight with great service, food and entertainment. We boarded the plane just before midnight and took flight soon thereafter. I managed to get an exit row so I had infinite leg room. I selected my first movie, put on my headphones and waited for dinner to be served.

For anyone who hasn't traveled to Australia or Asia, here is the secret to happy travel. Pick the midnight flight and stay awake 3-4 hours after take off. It's kind of hard if you're like me and on a normal night you're passed out cold by 10:30 but it's well worth it. You're so tired by that point that it's easier to sleep and when you wake up, you're just 2-3 hours from landing so they serve you breakfast and then you land. When you get off the plan, it's first thing in the morning local time, you've just woken up and had breakfast and you feel like you're on schedule. It's MUCH easier to adjust compared with going to Europe.

Yes, I know you have the choice put before you SO often on whether you're going to travel to Europe or Asia so I know that was all helpful advice.

Anywho, on to Sydney.

I had to arrive on a Sunday since my meetings for the week started first thing on Monday. While I really hate having to travel over the weekend and leave my family I thought that I'd at least make the most of it since I was going to summertime in Sydney. I had a full day of laying on the beach planned as a decompression day. Well, you guessed it, on that day alone, the summer was put on hold in favor of a cloudy, rainy day with a high of 75. Are you kidding me?!? I went to the beach anyway to see it. I can't be this close to an ocean or nice beach without touching the sand. I'm OCD that way.

Looking at the map, it looked like I could take the train to a point close enough to walk.

What I didn't realize, is that from that red dot on the right (Bondi Junction) to the beach on the far right is a few miles. Ugh! What a hike! But at least it was a good chance to see some of the side streets and shops.

I finally made it and it was beautiful. It was later in the day but so the crowd was thinning but the sun had finally broken through and the surfers were coming out again. It was at this point that I began to learn that there are different areas of the beach. There was a family area, a middle area and then a more adult area. What I call the adult area didn't mean that kids weren't allowed. It just means that tops seems to be optional for women. While this concept might appeal to younger guys, let me explain one of the simple truths of life. 99.999999% of the world's population should never be seen naked. This principle was holding true for me this day. Since it was later in the day and cooler there were just a couple of ladies bearing all. I would have paid them to put clothes on but since those conversations wouldn't have gone well, I chose instead to look across the breaking waves as I passed their portion of the beach.

After a few  minutes of meditating while watching the incredible surf, I decided to head back as the walk was far more than I had anticipated. On the way back to the train I passed 'Healthy Burger' which peaked my interest. A healthy hamburger? Is that possible? I had to find out. As it turned out, it was just a catchy name as there was NO way that the burger I ate was healthy. It was, however, heaven! It's hard to describe but it was juicy and covered in topping not found on traditional US burgers. I loved every bite.

I finally arrived at my hotel around 8:00 pm and my head was spinning. Jet lag was taking its toll and it was time for bed. I tried to watch some TV but found it hard to concentrate so I turned out the lights at 8:45. Sleep found me quickly and I was in a deep, dark place mentally when the sounds of cannon fire rang heavy in the air. Startled awake, it took me a minute to figure out that source of the sounds which were the cause of the adrenaline now flowing freely through my body was the Australia Day fireworks going off one block from my hotel. Ah, bless the Aussies. They don't do small events. The fireworks went off and on for over 30 minutes. And in addition to that, the conclusion of the fireworks seem to signal to the rooms around me that it was time to party. Yea Australian party culture. (that was sarcasm)

The next few days were a blur of all day meetings and all night dinners. The first night's dinner (Monday night) was a great Greek dinner. I was openly mocked by one of the sales leaders as I tried to duck out at 9:00 pm. I was told that I had 'weak sauce' because I was leaving so early. Here's the thing about sales dinners. They start after a trip to the bar, last far too long, and end with a trip to the bar. I'm not into drinking (I don't drink) and I don't like to stay out late so sales dinners and I are like oil and water to begin with. Then you throw in four nights of them in a row and I get grumpy.

Day two was actually pretty cool. After the normal morning of meetings we were off to Sydney harbor for an afternoon of sailing. When I first heard this, I assumed a barge of some sort with lots of food and drinks and sitting around whilst we moved very slowly around the harbor. Wrong!


We were on an America's Cup-class racing boat which required us to man the wenches to trim the sails as we did timed runs around the harbor. While we didn't go THAT fast, we were going at 13.5 knots which seemed pretty good to me.

That night there was the standard, bar, dinner, bar routine which I simply didn't show up for. Instead, I had a relaxing night of take out sushi and book reading (yeah, more weak sauce).

Minus the sailing, this was the pattern for the week. Meetings all day followed by bar, dinner, bar. Wednesday night I felt obliged to attend since it involved another boat. This time, the boat was a water taxi which took us far across the harbor to a nice beach-side venue where we (you guessed it) did the standard bar-dinner combo. The boat got us back to the city around 11:00 where some people were looking for another bar but I ducked into a taxi to head to bed.

Thursday night was the final night so again, I felt obliged to attend. This time, I skipped the bar and just went to dinner. The food and company were wonderful but I ducked out at 9:00 and went to walk the town a bit. Being the last night I wanted to see something of the city since our days and nights had been pretty much over programmed.

I was able to find an open-air mall where there were a variety of artists on display. This one was my favorite:



There were also some amazing guitarists playing at different spots and I'm kicking myself for not recording some of their playing or buying a cd. Seeing and hearing these artists were one of the highlights of my trip.

Friday finally came around. It turns out that 1/2 of the group from dinner stayed out till 4:00 am so our meetings ended up starting 90 mins late. Whatever. Normally I'd be pretty angry but at this point in the week I was done with meetings so I didn't care. Our final meeting was a meeting to give feedback on the other meetings. Can you guess what mine was? If you answered, "We had too many meetings this week!" then you are correct! The team kind of looked shocked at me for saying that but I saw some heads bobbing as I said it. Truth bombs, sometimes you have to drop them. (put that on a t-shirt)

I headed to the airport and almost cried when I saw this:

This little baby was my ride home. It's one of those new fancy double decker ultra liners. I was in premium econ (once again on the poor side of the screen of separation but at least not in the bargain basement in coach). The seat next to me was empty which was good because I had my friend Ambien traveling with me and he needs a seat to himself (A.K.A. who knows what weird and wonderful positions I get into when sleeping under the influence of Ambien - I think I end of sleeping sideways which doesn't quite workout well if there's someone in the seat next to you). I think I've taken enough Ambien on airplanes to write the side effects portion of the commercial. You know, the one where the announcer speaks really, really quickly in the hopes that you won't be able to understand what he's saying. Some of the side effects of Ambien on an airplane include, but are not limited to:


  • Calling out, "Arlene, watch out!" in your sleep (unless you actually know an Arelene. In that case you shout out, 'Pedro, the child is yours!'"
  • Wrapping blankets around your head like a turban
  • Getting naked
  • Invited others to get naked
  • staring at the people next to you without blinking until they move seats
  • Asking the guy next to you if he's an Air Marshall.  Followed by the statement, "Real cops work on the ground."
  • Watching any movie with Owen Wilson in it and liking it
Some of those have actually happened to me. I won't tell you which ones. 

When I arrived home it was the best thing ever. While I hate being away for such a long period of time, I have to say that I love the reunion with my family. Life is about contrasts. You can't experience the pleasure without the pain, the joy without the sorrow. The greater the paid or sorrow the greater the joy and pleasure. 

I'll never tire of each of my kids genuinely getting excited to see me and hugging me like they mean it. Little girls who hug my neck and kiss my check until I have to pull them off of me. Seeing an actual sincere smile from my teenagers who often go days without talking to me. Then there's seeing Stephanie for the first time in a week. It's always like seeing her for the first time. My heart skips a beat and I lose my breath and all I want to do is hold her and hug her. It's like getting a limb back that was severed. 

There are a couple of trips that I was asked to take over the next couple of weeks but I've turned them down. I just can't leave again so quickly. But never fear, in my life the next trip is always just around the next corner. 




Sunday, January 5, 2014

A Cold Nor'easter



(EDITOR's NOTE: This trip entry is really late. Christmas who-ha threw me off schedule. I'll be better in 2014)


I was asked in early December to attend an event in Providence, RI to speak about Google technology to a group of regional re-sellers and potential customers. While I'm always excited to meet with customers and our partners, I was really excited to get a chance to get to the north east during the Christmas holidays. Even though we're having cold weather at home, it just feels more like Christmas in the north east.


The only problem with traveling this time of year is that it's almost unheard of to not have delays. Keeping on track with this tradition, my trip started with a delay in San Jose. I arrived at 6:40 for a 7:45 flight. I get through security with no problems and get to the gate where I find 150-ish grumpy looking people.



I've found that people tend to be grumpy when traveling early so I didn't think anything of it. How could things be bad? I was upgraded to first class, the skies were clear, we're the originating flight so there was no risk of a late arrival to wait on. The world was looking good.


One thing the universe has taught me is that when something looks too good to be true, it usually is. Well a big fat thank you to the universe cuz that's what happened here. I was soon clued in that our flight would be delayed because there was frost on the wings and the American Airlines de-icer wasn't working. They were trying to borrow one from Southwest or Delta but weren't sure if they would get one.



<Warning: rant ahead>


Okay, here is what really perturbs me about this. It's not like the sub-freezing weather just hit the bay area out of no where. We've been having nightly frost for weeks so there is NO excuse for not having that equipment working. The reality is that the airline pencil pushers in Dallas decided that it was less expensive to deal with the delays than to fix the equipment. Maybe so, but they didn't count on the online wrath they'd face from me! Boom! They probably just lost a flight booking somewhere from someone reading this and deciding they don't want to deal with an airline like that. Okay, rant over.


So, they board us at 7:30 saying that once the sun comes up it will thaw the wings and we'll be off. 30 min delay max. Fast forward to 9:00 am and we're still sitting on the plane, pulled away from the gate with our nose pointing into the rising sun. Like an orphan from Oliver, "May we have some more sunlight please?" We just sat there while plane after plane from other airlines took off. We were laughed at by the other flights as they passed us by on their way to their on-time arrivals and cheery family reunions. Turns out that just because the sun comes up doesn't mean the air temp breaks 32 degrees. So continue to sit we did. I could have gone out with my credit card and scraped the ice off faster if they'd let me.


So around 9:30 we take flight and I'm trying my best to be grumpy. They brought me breakfast after closing the sheer screen that tells the people behind you that you're better than they are. The screen creates a physical barrier but still allows them to see that I'm getting a meal while they are left with little cups of juice. So I started to eat while thinking of the nasty letter I was going to pen to the president of AA. I start to form the words in my mind but I'm easily distracted. Is that fresh fruit? I love cantaloupe. What's that? Muffin or hot biscuit? I'll take the biscuit please. Wait a tick, is that sun dried tomatoes and grilled asparagus in my quiche?




Oh yeah, where was I on that letter to AA. "Dear Mr. President of AA, thank you so much for the wonderful breakfast. Keep up the good work. Warmest wishes, Hank." Wait, was that what I intended to do? Who cares, they're starting 'Despicable Me 2' - I love that show!


Due to the magic of tail winds we arrive in Chicago one hour late and not the full two hours we lost on the ground in San Jose. By my calculations my connection should just be boarding when we land and from what they just announced, my connecting gate is literally across from our landing gate AND that I was once again upgraded to first class. The sun was finally shining on good ol' Hank Humphreys. Things were looking good again.

(Notice the sun shining on me)


Hold on, did something just change on the display? We should be boarding right now for a 3:20 departure and the board says DELAYED: 4:10. NOOOOOOOOOOOOOOOOOO!


Universe: 2, Hank: 0.


What can you do to make yourself feel better when stranded during winter traveling? Find and then eat (emphasis on the eat) the BIGGEST chocolate chip cookie you can find. A huge shout out to Starbucks for being there when I needed them. I mean, really, what are the odds that I'd find a Starbucks when I need them? (for those that don't know me, that is sarcasm)



In reality an extra hour was no big deal. After all, the sheer screen of social separation would once again be pulled notifying everyone of my superior status making little inconveniences such as this bearable.


Strangely, from there things were good. We landed in Boston without a problem and I was even the first one off the plane. When I walked out of the terminal the bus to the rental car facility was about to leave but stopped to let me on and the rental car process was quick and easy. I was on my way to Providence. Okay, I need to confess that with the confusion of trying to get on the right freeway I ended up heading into a toll plaza. I had no cash and little time to think.


Option 1: Move over to the far right (cash lane) and have a rational conversation with the attendant admitting I don't have cash.


Option 2: Move to the far left fast pass lane and go through as quickly as possible in the hopes that the camera won't get a clear shot of my license.



Option 2 it is!


I'm not that worried about it. Massachusetts is such a liberal state that they probably don't really make you pay anyway. It's just part of their slippery slope to a socialist state. :)


I awoke the next morning, to pull back the curtains to discover that I was in a magically land full of history and old buildings and stuff:



I was able to drive around a bit before my meetings started. What a great place! Narrow streets, but really cool.


I spent the day working with our partners and preparing for the event that evening. The city mayor and one of the senators from RI was there. Before you get all excited, they are a small state and I think everyone gets a turn at being a senator. They just do a rotation or something.


I did the standard dog and pony show (it would have been really cool if I actually had a pony there) and then we had dinner. The best part of the night was how excited everyone was to see my pair of Google Glass. I had people lined up wanting to try them on and play with them. I do love the magic of Google products.


I excuse myself at 9:00 to get on the road to NYC. A big part of my trip was getting to see the Esposito family the next day before I fly home. Joe has been one of my closest friends for over 20 years and I love his family. I enter the address to my hotel in Queens and off I go! Thank you Google Maps!


I'm cruzing down I-95 listening to a wide variety of music. Stations come in and out of range quickly there so I find myself constantly looking for the next great song. Google maps estimates that it will take close to 3 hours to get there. Game on Google Maps! Don't you know that I can make the San Francisco to LA run in less than 5 hours! (It's the earthly equivalent of making the the Kessel Run in less than twelve parsecs) I was determined to get there as quickly as possible. Google Maps says that it's 171 miles so if you do some basic math you can determine the average rate of speed needed to get there in two hours. It was pretty straight forward but somewhat difficult. They kept trying to throw me off by posting all these fake signs about 55 mph speed limits. Like anyone would fall for that. We haven't had 55 mph speed limits out west since like the 80's so I knew the signs couldn't be real. Since I didn't see any other signs I figured that meant I was free to self govern my speed (remember, the North East is hippy/socialist country so they let you do what you want). My math skills were spot on and within 2 hours and 10 mins I found myself navigating the freeways of Queens.




A little note on Queens, NY. I have determined that the borough was named Queens for the same reason that Greenland was named Greenland and not Iceland. They're trying to fool you into going there. You hear the name Queens and you think of an elegant place that is full of proper and polite people. Instead you find the gritty industrial sister to Brooklyn.




It was at 11:30 pm that my phone decided to die. It had lead me close to the hotel but not all the way there and abandoned me in a dark shadowy part of town with no TGI Friday's to poke my head into for directions. I remembered a small amount of detail from the map and thought that I could remember the street name for the hotel if I saw it so I started to slowly crawl my way through the side streets. Back and forth I went for 30 mins and then I saw it! The wonderful Residence Inn.

I walked inside and found myself in the ever-so-familiar surroundings of a Marriott property. I was greeted with a bottle of water and chocolates to thank me for my loyalty (it's the hotel equivelant of the sheer screen of social separation - other guests watched in awe as I slowly ate my chocolate realizing they'd have to pay at least $1 to get such a wonderful treat). Upon arriving in my room I quickly fell asleep as it was well past midnight.


With a reasonably good sleep under my belt, I awoke fresh and ready to meet the Esposito family.




Bella is just a princess and little Ruby is SO beautiful. I wish I could see more of them. 

After a wonderful breakfast at a local cafe, I was off to the airport and home. It's nice to be home again. This time, it's for Christmas and New Years. Stay tuned in January for trips to OH and Sydney to kick off 2014! For now, however, it's time for some rest and relaxation. (Like that's going to happen over Christmas break)